CUSTOMER SERVICE
CONTACT US
Have questions ?
They might be answered in our FAQ.
We tried to cover just about everything you need to know.
You can contact by:
Email: info@lifeislifestores.com
Phone: 504.222.2591
or fill in our contact form:
FAQ
01
Can I track my order ?
Yes, your order can be tracked. You will receive a tracking number via email once your order has been shipped, allowing you to track its progress until it arrives at your doorstep. If you have any further questions, feel free to reach out!
03
Has my order been sent yet ?
To check the status of your order, please log into your account and navigate to the 'Order History' section. If your order has been shipped, you will see a tracking number and the carrier information. If you have any further questions, feel free to contact our customer support team for assistance.
05
Shipping - How much is it and how long does it take?
Shipping costs vary depending on your location and the items you order. For delivery time, you can expect your order to arrive within 3 to 5 business days. Orders may be delayed, subject to shipping company delivery times. For more specific details, please contact our customer service team. We offer Free Local Pickup in the New Orleans, LA area, simply select "Local Pickup" when checking out. Pickup date/time will be provided.
02
Do you offer refunds or accept exchanges on items ?
We do not offer refunds or exchanges at this time. All sales are final. Should you encounter any issues with your purchase, please feel free to reach out to customer support for assistance.
04
You’ve sent me the wrong items
We apologize for the inconvenience. Please contact our customer service team within 24 hour of delivery and we will assist you in resolving this issue promptly. Items must be returned with original tags, unused and unwashed in order to avoid charges for items. Thank you for your understanding.
06
Part of my order is missing
If you believe part of your order is missing, please double-check the packing slip included with your shipment. If the item is indeed missing, contact our customer service team within 24 hours of delivery with your order number, and we’ll be happy to assist you in resolving the issue. Thank you for your!